The Company’s Journey into the World of the Customer

With special guest, Curtis Bingham.

Founder & CEO of the Chief Customer Officer Council, Curtis Bingham, joins our Strategic Advisor Donna Peeples to discuss the importance of having the support of the C-Suite in order to make your Customer Experience practices successful and noteworthy.

Curtis Bingham is is the Founder & CEO of the Chief Customer Officer Council™, the first peer-led advisory group for CCOs, and the CEO of Predictive Consulting Group, Inc. Through his work with Council members and more than 200 Chief Customer Officers, Curtis has identified and codified best practices in customer centricity, customer engagement, employee engagement, customer innovation, and more!